Privacy Policy

1. Who We Are

Solvia is a healthcare career platform that connects healthcare professionals (such as doctors and nurses) with employers (such as hospitals and care institutions).

Solvia FlexKapG FN 646976k Schmiedingerstraße 16 5020, Salzburg Austria

Email: david.rehrl@thesolvia.com

We act as the Data Controller for your personal data under GDPR.

2. What Data We Collect

We may collect and process the following categories of personal data:

• Identification and Contact Details: Name, email address, phone number, nationality, residence.

• Professional Information: Profession, qualifications, specialization (role), languages spoken, work experience, certifications (e.g., Approbation, FSP).

• Uploaded Documents: CVs, diplomas, licenses, language certificates.

• Platform Usage Data: Login data, preferences, search history.

• Communication Data: Messages, scheduling information, interviews, and appointment preferences.

We do not intentionally collect sensitive personal data (e.g., health data) unless required and with your explicit consent.

3. How We Use Your Data

We process your data for the following purposes:

• To create and manage your user profile.

• To match you with suitable career opportunities.

• To allow employers to view your public professional profile.

• To facilitate appointment scheduling with prospective employers.

• To communicate with you regarding job opportunities, updates, and platform news.

• To improve and personalize our platform and services.

• To comply with legal obligations.

Legal Bases for Processing (under GDPR):

• Your consent (Art. 6(1)(a))

• Contract performance (Art. 6(1)(b))

• Legal obligations (Art. 6(1)(c))

• Our legitimate interests (Art. 6(1)(f)) — e.g., platform improvement, fraud prevention

4. Who We Share Your Data With

• Employers/Clients: Hospitals, clinics, care institutions searching for professionals like you

• Service Providers: IT systems, hosting, CRM, communication tools (all under strict confidentiality)

• Authorities: When required by law or regulation

All recipients are GDPR-compliant and subject to appropriate safeguards.

5. Data Storage and Security

Your personal data is stored securely on servers located within the European Economic Area (EEA).

We use strong technical and organizational security measures, such as:

• Encryption

• Access controls

• Routine backups

• Security monitoring and audits

6. How Long We Keep Your Data

We keep your data:

• As long as your account remains active

• As needed to fulfill service and legal obligations

• Or until you request deletion (unless longer retention is legally required)

7. Your Rights Under GDPR

You can request at any time to:

• Access your personal data

• Rectify inaccurate or incomplete information

• Erase your data ("Right to be Forgotten")

• Restrict or object to processing

• Port your data to another provider

• Withdraw consent at any time

You also have the right to lodge a complaint with your local data protection authority.

To exercise your rights, contact us at: 📧 david.rehrl@thesolvia.com

8. International Data Transfers

If your data is transferred outside the EEA, we ensure adequate protection through:

• EU Standard Contractual Clauses (SCCs)

• Transfers only to countries deemed "adequate" by the European Commission

9. Cookies and Tracking

We use cookies and tracking tools to:

• Analyze usage

• Improve performance

• Customize your experience

We also use product-analytics tools (PostHog) to record anonymised session activity — clicks, scrolls, and page navigations — to understand how candidates interact with the platform. Sensitive form fields (e.g., email, phone) and personal data displayed on screen are masked at the source and never reach our analytics servers.

See our separate Cookie Policy for full details.

10. Changes to This Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will notify you through the platform or by email.

11. Contact Us

For any questions, requests, or complaints, contact:

Solvia FlexKapG FN 646976k 📍 Schmiedingerstraße 16 5020, Salzburg Austria

📧 david.rehrl@thesolvia.com